Innovation. Investment. Insight. Reliability.
We know you count on affordable, reliable power to keep your life on track, to manage your business, to light your neighborhood and so much more. Our reliability track record is 99.98%, and we’re innovating and using state-of-the-art technology to deliver more dependable power.
When outages occur, we work day and night to restore power as quickly as possible. We then analyze each incident and use that information to build plans and processes to help avoid service interruptions in the future. For instance, we prune trees and vegetation that can interfere with delivery of safe, reliable power.
We also invest in our system with a variety of projects to keep our power grid resilient and reliable, and to enhance service to growing areas.
Powerful smart grid technology gives new insights to our system, allowing us to deliver faster and more responsive service. If there’s ever a service interruption, we offer text, email and phone alerts to keep you informed until power is restored.
These are just a few of the steps we take to ensure you have the power you need. And we will continue to innovate, invest and improve to make our essential service even more reliable.